Senior Business Analyst - Underwriting

Skyward Specialty is a property and casualty insurance holding company formed in 2007. Based in Houston, Texas, and with staff throughout the country, Skyward Specialty provides admitted and non-admitted solutions to retail and wholesale distributors, managing general agents and captive markets. We have built highly respected businesses in specialty lines including management professional liability, medical stop loss, surety, E&S property and liability, and large commercial property, as well as multi-line solutions for the energy, trucking and construction industries.

At Skyward Specialty, we approach this business differently. In fact, we’re different from most others in our industry in just about every way. We have the spirit of a start-up with the security of nearly $1.7 billion in Written Premium. We put immense brain power and energy into finding greater insights to uncover better opportunities for our clients, partners, and people. We think at a higher level, so they can succeed at a higher level.

We are committed to a Diverse Workforce

Skyward Specialty is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, nativity, neurodiversity, genetics, disability, age, or veteran status. For more information about us please visit www.skywardinsurance.com

 Summary

This position is responsible for building strong relationships with our internal customers by being a thought leader supporting various segments and divisions. Working with a variety of stakeholders, you will assist with system enhancement opportunities, help document business/system processes, and support business unit training for various systems. Excellent communication, customer service and organizational skills are required for success in this position.

Principal Duties and Responsibilities

• Responsible for developing and maintaining trusted business relationships, driving the greatest possible business value from technology to meet the business needs and organizational goals.
• Influential analytical and problem-solving to communicate solutions in both technical and user-friendly language.
• Collaboration in the planning, designing, development, and deployment of new applications and enhancements to existing applications.
• Work with business stakeholders and project managers to develop business requirements and project implementation strategies.
• Effective collaboration with customers and vendors on cross functional teams to explore options to meet customer requirements.
• Ensure the full systems lifecycle process is adhered to, overseeing ticket and project solutions through the entire implementation process.
• Develop test cases, perform testing, and manage user testing to ensure requirements are met for system modifications.
• Generation of weekly / monthly reports.
• Perform data analysis to identify anomalies, trends, and areas for improvement.
• Analyze and resolve HelpDesk issues.
• Mentor and coach analysts team members

Qualifications, Education and Experience Preferred

• 4-year college degree preferred
• 4+ years of experience as a Business Analyst or similar role
• 2+ years P&C Insurance industry experience
• Insurance industry designations strongly preferred
• Experience with Agile, Iterative, and Waterfall project methodologies

Knowledge, Skills, and Abilities

• A curious and analytical mindset focused on finding solutions to difficult problems.
• Strong documentation and organizational skills are necessary.
• To exhibit a confident, engaging communication style incorporating both written and verbal communication skills.
• Experience/Knowledge of Commercial Insurance and/or Underwriting or Claims systems.
• Experience in developing business and functional requirements.
• Ability to multitask in a fast-paced environment at various stages of completion.
• Ability to translate highly technical specifications into clear non-technical requirements and functional design documents
• Advanced skills in Microsoft Office applications, specifically SharePoint, Word, Excel, and Outlook. Visio and Power BI skills are a plus.

Compensation & Benefits

The applicable base salary for this opportunity is $90,000 - $120,000.  The base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements.  In addition to the base salary, this opportunity may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition and professional certification assistance, 401k savings, elective participation in the Employee Stock Purchase Program, paid time off, paid holidays, and child bonding leave, as well as other employee assistance programs.

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